Educating and

Whole-System Education provides the foundation blocks on which PACE Setter quality improvements can be built and, ultimately, shared.

Learning together as a team, and alongside parents and other key stakeholders, equips an organisation to develop new skills and implement new systems multi-dimensionally.  Innovative educational programmes recognise and meet the needs of those with a variety of learning preferences.

Some of the best educating and equipping initiatives from award winners included…

  • Embed informative parent-friendly videos as high visibility link on Practice website and waiting room screens
  • Head Injury Pathway training;
  • Visiting primary schools to talk to children about common minor illnesses
  • Non clinical staff training on CYP issues to ensure all staff on message
  • Receptionist Training on Red-Amber-Green (RAG) Triage Systems
  • Awareness raising of all staff on patient feedback
  • Staff undergoing E-Learning on Fever, Diarrhoea & Vomiting and Bronchiolitis

Read more about each of the elements

The Four Elements Clinical Best Practice and CareEducating and EquippingAccessing ServicesPatient and Staff Engagement

Supporting parents using educational NHS film

“Looking after a child with fever – A guide for parents and carers.”

Cranleigh Medical Practice in Surrey uploaded a parent-friendly film of fever, with subtitles, in their surgery waiting room. They show useful sources of information to aid decision-making. Parental advice sheets are also available for use by all clinicians during consultation. The film clip and advice sheets are available for download here.

Read more about the Cranleigh Medical Practice >>